Frequently Asked Questions
General Questions
What payment methods do you accept?
We accept all major credit and debit cards, PayPal, and direct bank transfers. We also offer financing options through select partners.
Do you ship internationally?
Yes, we ship internationally. Shipping fees and delivery times may vary depending on the destination.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your order on our website or the courier’s website.
How many days does it take to receive an order?
5-7 business days after placing your order is our turnaround time
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Some items, such as open software or personal hygiene products, may not be eligible for return.
Laptops
What brands of laptops do you sell?
We carry a variety of laptops from top brands like Apple, Dell, HP, Lenovo, Acer, and ASUS, among others.
Do you offer warranty and support for laptops?
Yes, all our laptops come with a manufacturer’s warranty, typically ranging from 1 to 3 years. We also offer extended warranty options and technical support services.
Can I upgrade the RAM or storage on my laptop?
Some laptops are designed for easy upgrades, while others have components that are soldered or difficult to access. Check the product specifications or contact our support team to confirm upgrade options for a specific model.
Do you offer financing options for laptop purchases?
Yes, we offer various financing options, including instalment plans through our partners. You can choose the plan that best suits your needs during the checkout process.
How can I choose the right laptop for my needs?
Consider what you’ll primarily use the laptop for—such as gaming, business, or casual use—along with your preferred operating system, screen size, and budget. Our buying guides and customer support team can help you find the perfect match.