- Introduction
Welcome to Lyn’s Convenience Online Shopping Store. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
- General Conditions
2.1. We reserve the right to refuse service to anyone for any reason at any time.
2.2. Prices for our products are subject to change without notice.
2.3. We reserve the right to modify or discontinue a product at any time without notice.
2.4. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
- Products
3.1. Laptops: We offer a range of laptops from various manufacturers. Specifications, including but not limited to hardware, software, and other features, are provided for informational purposes and may vary slightly.
3.2. Sanitary Ware: We provide detailed descriptions and specifications for our sanitary ware products, including dimensions, materials, and finishes. Please review these carefully before making a purchase.
3.3. We strive to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the product’s true color.
- Orders and Payment
4.1. All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.
4.2. Payment must be made at the time of purchase. We accept Ecocash, Zim Switch, Visa, Mastercard, PayPal .
4.3. In the event that a product is listed at an incorrect price due to a typographical error or an error in pricing information, we have the right to refuse or cancel any orders placed for that product.
- Shipping and Delivery
5.1. We offer shipping to various locations, and shipping fees will be calculated at checkout based on your delivery address.
5.2. Estimated delivery times are provided at checkout and may vary depending on the location and shipping method selected. We are not responsible for delays caused by the shipping carrier.
5.3. Risk of loss and title for the products passes to you upon our delivery of the items to the carrier.
- Returns and Refunds
6.1. Laptops: We offer a 30-day return policy for laptops. The product must be in its original condition and packaging. Opened software or accessories may not be eligible for return.
6.2. Sanitary Ware: Due to hygiene reasons, some sanitary ware products may not be eligible for return if they have been opened or used. Please review our return policy carefully before purchasing.
6.3. To initiate a return, please contact our customer service team. You will be responsible for the return shipping costs unless the product is defective or we made an error.
6.4. Refunds will be processed once we receive and inspect the returned item. The refund will be issued to the original payment method.
- Warranty
7.1. Laptops: All laptops come with a manufacturer’s warranty, typically ranging from 1 to 3 years. Please refer to the product documentation for specific warranty details.
7.2. Sanitary Ware: Sanitary ware products come with a manufacturer’s warranty, usually ranging from 1 to 5 years. Warranty terms vary by product and brand.
7.3. The warranty covers defects in materials and workmanship but does not cover damage caused by misuse, accidents, or unauthorized modifications.
- Limitation of Liability
8.1. To the fullest extent permitted by law, Lyn’s Convenience Online Shopping Store shall not be liable for any indirect, incidental, punitive, or consequential damages, including but not limited to loss of profits, revenue, or data, arising out of or in connection with the use or inability to use our products or services.
8.2. Our total liability to you for any claim arising out of or in connection with these Terms shall not exceed the amount you paid for the product.
- Governing Law
9.1. These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Zimbabwe.
- Changes to Terms and Conditions
10.1. We reserve the right to update, change, or replace any part of these Terms at any time by posting updates and changes on our website. It is your responsibility to check our website periodically for changes.
10.2. Your continued use of or access to our website following the posting of any changes to these Terms constitutes acceptance of those changes.
- Contact Information
If you have any questions about these Terms, please contact us at (+263) 78 653 7362.